The Power of Small [electronic resource] : Why Little Things Make All the Difference
Koval, Robin2009
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Our smallest actions and gestures often have an outsized impact on our biggest goals, say Linda Kaplan Thaler and Robin Koval. Did you double-check that presentation one last time, or hold the elevator for a stranger? Going that extra inch–whether with a client, customer, family member, or friend–speaks volumes to others about our talent, personality, and motivations. After all, if we can’t take care of the small details, how can we be counted on to deliver when it really matters? In today’s challenging times, bigger isn’t always better. In fact, it’s often the baby steps that put us on the path to delivering a true competitive advantage. The real secret to getting ahead in life and in our careers is to refocus our attention on the small details that, if disregarded, can sabotage a multimillion-dollar ad campaign or undermine your most important relationships. Kaplan Thaler and Koval show how to get more of what you want with surprisingly less than you’d imagine.
Author:
Imprint:
[Place of publication not identified] : Books on Tape, 2009
Collation:
1 online resource (1 audio file)
ISBN:
9781415960554
Language:
English
Subject:
BRN:
2587374
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